Shipping and Handling.
All prices quoted include free whirlpool bath delivery to mainland UK.
All orders are shipped using independent couriers. Please note in some cases, deliveries are made by a single driver who may need assistance with larger items so please ensure someone is on hand to receive the goods. Hard to reach places may incur an extra charge to be agreed. For international orders, please contact us for further details.
Always double check all dimensions before ordering. Please INSPECT YOUR ITEMS FULLY UPON ARRIVAL for visible transit damage before signing for them. Signing ‘NOT CHECKED’ is not acceptable. In the event of a problem with any of our products, we will arrange for the collection and rectify or replace defects/faulty items. Any unwanted returned items, unless otherwise agreed, will incur a 25% re-stocking fee. All returned goods should be repacked so that they arrive back in good condition. The carrier may refuse collection if goods are not adequately protected. Your rights to return goods are protected under the EU Distance Selling Directive.
Normally all deliveries 5/10 days. Special delivery dates can be accommodated. when your order is ready the carrier will contact you to arrange a date and time your delivery will be made. We advise that you do not book plumbers or fitters until your goods have arrived and have been checked.
VAT registered no: 364 2740 54.
All our prices are displayed inclusive of VAT at 20%.